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TERMS & CONDITIONS

 

These Terms and Conditions constitute the entire agreement between you, the customer, and Sasha en Skillie. By using our online shop(s) you accept and agree to comply with the most recent version of this agreement in its entirety. When placing an order, the agreement in force at the time of your placing the order will apply to that order and its related transactions. Any hypertext links from this agreement to text elsewhere on this site shall be deemed to form part of this agreement.

 

We reserve the right to amend this agreement or any parts thereof at any time and without notice. Amendments to this agreement take effect immediately and your continued use of the site implies your acceptance of the agreement as amended.

 

Cookies:

 

We use cookies and similar technologies on our website to give users the best possible browsing experience. By creating or logging in to an online account with us or using our Online Services you agree to the use of cookies and similar technologies on our website.

 

Vouchers:

 

Promotional Vouchers cannot be transferred or redeemed for cash. If you are claiming a voucher which has been distributed for Marketing purposes, then only 1 voucher can be claimed against an order i.e. only 1 voucher per order, per customer will be allowed. Sasha en Skillie reserves the right to terminate or expire promotional vouchers at any time at their own discretion.

 

 

VAT

All pricing is displayed INCLUSIVE of the current VAT rate.

 

 

 

Pricing

 

Pricing is subject to change, E&OE

 

 

Delivery

 

It is the customers responsibility to ensure that you provide us with a valid delivery address and contact number and choose the correct delivery address and delivery method during the checkout process.

 

Once your order has been despatched we cannot be held responsible for courier action during transit.

 

 

Delayed / cancelled orders

 

Most orders are dispatched on time but unfortunately, unexpected delays can occur and we may not be able to dispatch items immediately and sometimes not at all. Items may run out of stock or be discontinued and if this occurs we will endeavour to advise you as soon as possible via the contact details you have provided.

 

 

Disclaimer

 

The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

 

The Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchandise, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

 

Any views or statements made or expressed on the Website are not necessarily the views of Sasha en Skillie, its directors, employees and/or agents.

 

In addition to the disclaimers contained elsewhere in these Terms and Conditions, Sasha en Skillie also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software. Sasha en Skillie thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.

 

 

Governing law

 

This agreement shall be governed by and interpreted according to the laws of the Republic of South Africa.

 

The following Terms and Conditions apply to use of the website.

 

 

Errors and omissions excepted (E&OE).

 

By shopping or browsing on this website you represent and warrant that you have read and understood these terms and conditions and agree to be bound by these terms and conditions.

 

 

Pricing & Availability

 

All product prices are in ZAR and are exclusive of delivery. We reserve the right to change any advertised price before accepting an order. All products are subject to availability and may be withdrawn at any time.

 

All prices shown on our website are quoted in South African Rands and are valid and effective only in the Republic of South Africa. We reserve the right to discontinue or change the specifications of our products and services from time to time without notice.

 

 

Stock Availability

 

We cannot always guarantee stock availability. We will inform you as soon as possible if any products ordered by you are not available.

 

 

Images

 

Product images are for illustrative purposes only and may differ from the actual product.

 

Privacy Policy

1. Introduction

The purpose of this privacy policy is to inform visitors to our website and our customers of the personal information that we will collect, the reasons for the collection and how the information will be processed We are committed to comply with the data privacy legislation and laws applicable to our services and business practices and therefore will take all reasonable measure to ensure that your personal information is processed lawfully, is kept confidential and secure and that we only keep the data for as long as we are obliged by law or have a legitimate business interest to do so.

2. Collection and Use of Information

  1. Visitors to our website:

When you visit our website, we will record your visit; collect IP addresses and information about your operating system and the type of browser you use for the purposes of network/system administration; to report aggregate information to our advertisers, and to audit the use of our site. This data however will not be used to identify individual users who will at all times remain anonymous. We collect this non-identifying data by using “cookie technology”. A cookie is a data file that sits on your computer hard disk. The cookie is placed there by a remote web server that you have visited using a browser like Google™ or Internet Explorer™. It is used to identify visitors during web interactions with a website and contains data parameters that allow the remote HTML server to keep a record of who you are, and what actions you take at the remote website. You have the option to disable the cookie function in your browser, but will be restricted from accessing many sites as a result.

  1. Subscription to services and products:

Identifiable personal information will be collected when you purchase products or services from us, use our website for a transaction or sign-up for a subscription service. This information is used to provide the products and services to you as contracted, to generate and issue invoices for payment and to inform you of any changes or actions that may impact on these products or services for which you have contracted or subscribed, including your account status and changes to the terms and conditions of our products and services..

  1. Correspondence:

Any information collected from you through correspondence with us, whether via e-mail, telephonically or by written letter, will only be used to address the matters within that correspondence. If this requires referring such correspondence within Sasha en Skillie or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

  1. Promotional activities:

Sasha en Skillie may on occasion use your personal information to contact you about promotional offers; advise you of matters relevant to service provision and in some cases, or solicit your feedback. We will provide you with an option within every communication to opt out of receiving any communications of this nature or you can contact our customer services representatives to ensure that you do not receive such promotional information.

  1. Other uses:

In most cases, we collect this information to ensure network integrity and that we continue to provide you with the most relevant content and best possible service that suit your needs. In some cases, we are required by law to collect personal information about customers. Except where the law requires otherwise, we undertake to protect the confidentiality of such data. We may also combine information about you that we have with information we obtain from our business partners or affiliates. Sasha en Skillie collects and shares aggregated user data with business partners, sponsors or other third parties for the purposes of developing content and ensuring relevant advertising and content. Such user data will never be used to identify individual users. These business partners and affiliated companies do not have any independent right to share this information.

3. Confidentiality and Security

  1. We undertake to apply all reasonable measures to protect the confidentiality of our customers and users including all personal information supplied in the course of contracting with us for services and products. We undertake not to sell your personal information to third parties for commercial or marketing purposes.
  2. We implement a variety of security measures to maintain the safety of your personal information when you enter into a transaction, submit, or access your personal information and to prevent unauthorised access to or destruction of your personal information. We offer the use of a secure server. All supplied payment information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorised with special access rights to such systems. After a transaction, your private information (credit cards, identity numbers, financials, etc.) will not be stored on our servers.
  3. Should any of our databases be compromised with the result that your personal information has been unlawfully disclosed, we will advise your via e-mail or with a notice on our website and advise you on the step that you may take to protect your personal information.
  4. We only retain and store your personal information for as long as we are required by law or to serve our legitimate business interests. When these reasons no longer applies, we will delete your personal information in a responsible and secure manner.
  5. We rely on our customers to provide us with their updated personal information. In order to avoid any interruption in service or disputes regarding payment, please send us your updated information, including banking details, e-mail and physical addresses and telephone numbers, as soon as it changes. You may contact us to confirm which of your personal information we store and whether it is accurate and complete.

4. Public Space (Bulletin Boards, Chat Rooms and Third-Party Sites)

  1. Any information that customers or visitors disclose in a public space, including on any bulletin board, chat room or any site Sasha en Skillie may host for you, is available to anyone else who visits that space. Sasha en Skillie cannot safeguard any information you disclose there.

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6. Minors

  1. Sasha en Skillie undertakes not to contact minors about promotional offers or for marketing purposes without parental consent.

7. Reservation of Rights

  1. Sasha en Skillie reserves the right to disclose information about customers where required in good faith, to do so by law or to exercise our legal rights or defend ourselves against legal claims.
  2. Sasha en Skillie further reserves the right to share information with law enforcement to investigate or prevent illegal activities being committed over our network.
  3. Sasha en Skillie reserves our rights to disclose your personal information where you have given us express consent to do so.
  4. Sasha en Skillie reserves the right to monitor user and network traffic for site security purposes and prevent any unauthorised attempts to tamper with our site or cause damage to our property.

8. Amendment of Policy

  1. Sasha en Skillie reserves the right to make changes to this Privacy Policy or update it from time to time. Where a major change is made, customers will be informed through a notice on our website. Customers and website visitors bear the responsibility to ensure that they have read the changes or updates as the case may be.
  2. If there are any questions regarding this privacy policy you may contact us using the information below:
    • E-mail: admin@sashaenskillie.co.za
    • Street address: 13 Sunningdale 2 Thinus de Jongh St, Birchleigh, Kempton Park 1618
    • Website: www.sashaenskillie.co.za

 

 

 

Popi Statement for Customers

1. Introduction

The following statement is in terms of the Protection of Personal Information Act, 2013 (“POPI”) and is intended to govern your interactions and business dealings with Sasha en Skillie.

Please note that in this statement, “Third Parties” include, but are not limited to; Operators, shareholders, subsidiaries, affiliated companies or joint ventures, suppliers and parties providing products, goods, equipment, systems and services, such as information technology.

“Personal Information” means any information or set of information that identifies a person and is processed by or on behalf of Sasha en Skillie, as described in Chapter 1, section 1 of POPIA.

2. Processing of Customer Personal Information

Sasha en Skillie may only process customer Personal Information on its systems, in accordance with POPIA, insofar as it is given consent by customers; is necessary to carry out action for the conclusion or performance of a contract to which the customer is a party; as part of an obligation imposed by law on Sasha en Skillie; protects a legitimate interest of a customer; is necessary for pursuing the legitimate interests of Sasha en Skillie or a Third Party to whom information is supplied.

3. Distribution of Personal Information to Third Parties

Sasha en Skillie may provide access or transfer Personal Information to Third Parties where it is necessary in the course of and for the purpose of giving effect to Sasha en Skillie’s business activities with its customers, in accordance with that expressed above viz-a-viz its terms and conditions, or as otherwise required by law.

Sasha en Skillie undertakes to take reasonable practicable steps to ensure that customer Personal Information that may be transferred to Third Parties is dealt with confidentially and in accordance with applicable legal requirements by those Third Parties.

Sasha en Skillie shall only transfer Personal Information to Third Parties in other jurisdictions where such Third Parties are subject to and comply with such laws, policies or agreements regarding privacy, data protection and confidentiality of Personal Information as may legally be required from time to time.

Sasha en Skillie may disclose customers’ Personal Information to any Third Party service providers whose services or products customers elect to use provided that it has obtained the necessary consent, or it is in terms of the conclusion and/or performance of contract between Sasha en Skillie and the customer, or there is another justification to the disclosure and processing. Sasha en Skillie will have agreements in place to ensure that they comply with confidentiality and privacy conditions.

Sasha en Skillie aims to have undertakings in place with relevant Third Parties to ensure there is a mutual understanding with regard to the protection of Personal Information, such Third Parties will be required to comply with the same or substantially similar regulations as Sasha en Skillie is subjected to.